Callbacks still matter.
They just need backup now.

Escrow wire-verification software that creates a timestamped verification record for your closing file.

verification-record.pdf
Verified

Wire Verification Record

VTO-2026-0401-7A3F

2026-04-01 09:14:22 PDT

File2026-04819
Property4217 Magnolia Blvd, Burbank, CA 91505
Wire Amount$1,247,500.00
Receiving BankFirst Republic Bank
Routing321081669
Account****8842

SHA-256 Verification Hash

f4c07a7a9531339f3eb4c1afce21b0fa524ec1d41fe2c1ca2e4e622db93aae64

Zero Friction for the Buyer

Your buyer doesn’t have to do anything.

No consumer logins. No apps. No portal fatigue. Drop the wire PDF. Get the verification record.

1

No consumer logins.

No apps to install. No portals to remember. No password resets the morning of closing.

2

Drop the wire PDF.

Upload the instruction packet from your closing software. Veto reads and parses it.

3

Get the verification record.

A timestamped record lands in the closing file before the wire is sent. Print it, file it, move on.

Day-in-the-Life

Tuesday morning. Two wires on the desk.

Without Veto

58 minutes of phone tag

  1. 9:02aCall lender to verify payoff wire. On hold.
  2. 9:18aReach voicemail. Leave message, move to next file.
  3. 9:34aCall buyer’s bank. Transferred twice. Verify routing number verbally.
  4. 9:47aLender calls back. Different routing number than the packet. Start over.
  5. 10:00aJot confirmed numbers on a sticky note. File it somewhere.

No timestamped record. No audit trail.

With Veto

Under 60 seconds

  1. 9:02aUpload wire instruction PDF.
  2. 9:02aVeto reads, parses, and checks the routing and account data.
  3. 9:03aTimestamped verification record in the closing file. Move to the next deal.

Durable record. Before the wire leaves.

When Something Is Wrong

Three outcomes. You control all of them.

Veto flags discrepancies. You make the call.

Verified

Routing, account, and institution all match verified banking records.

Record lands in the file. Wire proceeds at officer discretion.

!

Flagged

One or more fields do not match. Possible data entry error or changed account.

Detailed discrepancy report generated. Officer reviews before proceeding.

Cannot Complete

Account cannot be verified against any known banking record.

Wire does not proceed until officer investigates and clears the hold.

The officer always retains final control of the send button. Veto never touches the funds.

Authority

“Manual callbacks alone are no longer sufficient to meet a commercially reasonable standard of care for wire verification.”

Michael Benardo, Former Associate Director, Cyber Fraud and Financial Crimes Branch, FDIC

The Shared Liability Stack

One wire fraud event. Three entities liable.

Your License, Your Business

A single wire fraud event can trigger a DFPI investigation, E&O claims, and client lawsuits simultaneously.

  • A pre-wire verification record in the file is one factor counsel and carriers evaluate when assessing commercially reasonable due diligence.
  • Documented verification protocols may reduce exposure during regulatory review.
  • The $25 fee passes through to the closing disclosure. Your agency pays nothing for the verification layer.

“A pre-wire verification record in the file is one factor counsel and carriers evaluate when assessing commercially reasonable due diligence.”

The record demonstrates what the desk checked, when it checked it, and why the wire was cleared.

The Stakes

One file. One missing record.

California Case Record

Monota v. Escrow Network Group

Los Angeles Superior Court, 2024

$931,004

The office relied on the instruction packet itself instead of a separate, durable verification record.

The math

$25

Per verification

On the closing disclosure

$0

For the agency

Pass-through fee to the buyer

$931K

One missing record

Monota judgment, 2024

The $25 fee appears as a line item on the closing disclosure and is paid by the buyer as part of standard closing costs. The agency bears no cost for the verification layer.

Implementation

Common desk questions

Sebastian Heyneman

Sebastian Heyneman

Founder

Currently onboarding independent and broker-owned agencies in Southern California.